synology warranty check

Slide to complete the puzzle . INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Enjoy our services! itsakc Aug 22 2011 edited Aug 22 2011. Copyright 2023 Synology Inc. All rights reserved. The table below provides you an overview of the current support status of all our products and accessories. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. The DS1823xs+ is backed by Synology's 5-year limited warranty, 8 including technical support and hardware replacement services to maximize your return on investment and ensure continued high-quality . Your phone number was verified successfully. Check Standard Warranty. If you cannot provide proof of purchase, the device manufacturing date will apply. For more details, please visit LIMITED PRODUCT WARRANTY. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. Synology devices are engineered with quality components and built to last. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. 3.4.1 General Replacement Service. The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. Anyone know if this still exists and what the URL is, thanks. Find and manage your purchase history, add-on licenses, and remote access information. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. Find the documents and files for your Synology product. We recommend you to back up the important data periodically. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. Synology Product Support & Warranty All Synology branded products are covered by a Synology manufacturer's warranty. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. Open the app and tap the number to approve the sign-in. Customer shall make a backup copy of the stored data before returning the Product to Synology. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. 3.2 Exclusions. The total cost will be confirmed during the registration process. Synology warranty extension services for UAE. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. 1 min read, 27 Feb 2023 Check your email A 6-digit verification code was sent to . Reach Out to Us Get technical support or send us an inquiry. 2 Year Warranty: Means 2 Year straight replacement. All Rights Reserved. I hope it helps. How to I check if it is still under warranty? Purchasing an extension can stretch . QNAP Repair, Security Audit and Warranty Extension, Synology Repair, Security Audit and Warranty Extension, Peripherals and Parts Trading LLC No, your warranty is effective from the original date of purchase and region where you bought it from. Product Availability: According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 5.3 No Additional Terms. I could have sworn in the past synology had a place to input a serial # and get its mfg date. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. We will then advise you on the process for your device. An NBD replacement service allows for a next business day shipment of a replacement device. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in Stay up to date! SUN Server Warranty Lookup Site. All Synology Channel products are sold with 1 year remote support. For Spare Part, Warranty Period under normal use is one year (five years for system drives) from the date the Product was purchased. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. Enhanced security with an optional two-step authentication* to keep your information safe. The aforementioned measures shall not affect Synologys legal rights arising therefrom. protecting critical assets, and sharing files across different platforms. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. 4.3 Limitation of Liability. 4 min read, 26 Feb 2023 No. 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . Check Warranty Warranty Replacement Claims If your product has stopped working, see below to open a warranty claim. 9 Apr 2022 5 min read. Find the spare parts of your Synology product. Discontinued: The product is no longer manufactured. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. *Synology Secure SignIn is recommended. The hardware repair/replacement services are subject to the availability of replacement materials and components. Discontinued: The product is no longer manufactured. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. No. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. (Only applicable to the Customer purchasing Extended Warranty Plus) If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . May I replace my defective NAS with different model? Technical Support: The maximum warranty extension on Synology is 5 years. Please enter the code below to proceed. Visit Synology Account to effortlessly create, respond to, and manage your support tickets. The table below provides you an overview of the current support status of all our products and accessories. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. Opposite Palm Beach Hotel (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Start Claim Check Status Check the status of an existing warranty claim. Gray marketed products are not covered under local warranty. We also handle the complete migration of the old device to a new device. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Receive a replacement unit before sending in your current one. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). Does the warranty period start over after repair or replacement? This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. If the Customer requests Extended Warranty Plus Service from an area other than the selected area, Synology, at its sole discretion, may not provide Extended Warranty Plus Service; (c) Exceptions to coverage: The Extended Warranty Plus Service does not apply to overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of the countries and regions. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. Export Administration Regulations. Additional accessories, including hard drives and RAM modules, are not covered. You can estimate your units manufacturing date yourself by the serial number specified on your product. Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. TechSway 3 yr. ago As long as you have your proof of purchase available. 2 Follow step 1 of the Install Drives section to open the case. Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. All your data are stored on Synology Account China Site (account.synology.cn) now. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Extended Warranty Plus is available starting today in select European countries and North America. Find the compatibility list for drives, USB devices, and network peripherals. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. Express shipping is available in select countries only. 5.9 Entire Agreement. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). As an avid fan of PLEX, I just had to make an article on a brand new service that Plex Inc. has pushed out a few days ago, called Discover. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. We have integrated our support services to comply with the updated data privacy regulations in the European Union. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. We also suggest performance improvements, such as increasing RAM and caching, etc. You acknowledge that the Product may be subject to U.S. export restrictions. Applies with proof of purchase available. You can consider it at about 10-15% of the value of a particular model. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. PO BOX 242534 , Dubai. A 6-digit verification code was sent to . Although software issues are not covered under warranty but we will do our best to fix the issue if it is pertained to Synology equipment. Refer to the Product Phases section in Synology Security White Paper for details. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. News, discussion, and community support for Synology devices, Press J to jump to the feed. Extended Warranty Plus is bound to the product it has been registered for. At the moment not all models are supported. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. This service will offer direct and advanced replacement services. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. *Synology Hard Drives Warranty will be void if drives are received in below conditions. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Click the Start button to go over a 4-step wizard process. Passionate about Mac, NAS/SAN, virtualization, and Docker environments. Slide to complete the puzzle * Use 8 or more characters . A purchase invoice is not required, but helps to determine the actual time of device purchase. Al Ghubaiba ( Green Line). :D T Twisted World @twisted_world* Aug 04, 2016 Live Chat on Synology support page doesn't work and I spent an hour on hold. No biggie as she ordered a new one earlier today, mainly was just curious. Get the latest posts delivered right to your inbox, 1 Mar 2023 Get all the latest & greatest posts delivered straight to your inbox, See all 88 posts End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Check Standard Warranty. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. Copyright 2023 Synology Inc. All rights reserved. Find Your Product Manual and Datasheet Select your model to get its relevant documents. comments sorted by Best Top New Controversial Q&A Add a Comment . If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. You may see our New Product at Product Support Status. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. Besides extending warranty coverage, the plan introduces direct replacement options. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). I bought this NAS from another country, Can I contact any local distributor for warranty? The third and fourth digits indicate the year your unit was manufactured, while the . Full: Firmware and software updates will be continuously provided. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. If unit is covered under hardware SLA, warranty lead time will be 1 working day. Add-on Packages view the complete package list. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Rely on up to five years of Synology-certified support.2. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. From there you can determine roughly when is the NAS been deployed. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Generally Available: The product is still in production and available through retail channels or partners. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. 4.2 Disclaimer of Certain Damages. Kindly note that all related services (e.g., License) of your Synology Account cannot be transferred. 3.1 Limited Warranty. For Consumer models, NBD contract can be bought even after device failure. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. If you didn't receive the code, please check your spam folder. For more details, please visit LIMITED PRODUCT WARRANTY. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). Please help. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. Additional details on the plan's features and availability can be found on the official web page. 5.1 Proprietary Rights. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product We are a Synology Service Partner and offer some services sold exclusively through Synology Serivce Partners. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. Infrastructure security 3.7 Extended Warranty Plus Limitations. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Your location was changed successfully. You have successfully created your password. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. The hardware repair/replacement services are subject to the availability of replacement materials and components. Cancel Create Password. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. Under the battery. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. there is not a way to check the warranty. On April 7th, Synology announced a new service called Extended Warranty Plus. We offer a tech refresh for older devices. Showroom number 11, Dr. Fernandes Building Is there way to change Backup number of Versions? Product Name Find your Synology product Product Availability Generally Available Starting from issue diagnostics, Synology will work with you along the way to help. Product Availability: Khalid Bin Waleed Street, Bur Dubai. "Building on the success of our previous extended warranty programs, Extended Warranty Plus makes it easier for customers to effectively protect their products thanks to longer coverage and a more convenient support process," said Rosiel Lee, Director at Synology. If you have not registered your device beforehand (like the process described) you will be able to do it right now. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Service extends the original LIMITED hardware warranty of Synology hard drives and RAM modules, are eligible... This add-on service extends the original LIMITED hardware warranty of your Synology product or its backup drive is in! Year straight replacement date of Extended warranty Plus of Life: Future firmware, software and... Reducing the latency of critical services and applications check below to open the case warranty support not. Synology NAS you can determine roughly when is the NAS been deployed components. Are properly received by Synology covered under local warranty: Means 2 Year warranty: 2... To input a serial # and get its mfg date QNAP Extended warranty Plus is based! Availability: Khalid Bin Waleed Street, Bur Dubai services will be 1 working day process described ) you need... Rights to refuse to provide Extended coverage do it right now please note that all related services ( e.g. License! Purchase on Synology is 5 years 5 years app and tap the number synology warranty check see the warranty.... Have your proof of purchase, the exclusions and LIMITATIONS set forth ABOVE may not apply the... Find out the additional coverage Docker environments Store, share, and Docker environments acknowledge that the warranty ABOVE! In select European countries and North America, Extended warranty Plus must shipped... It has been registered for EW201 or EW202 Extended warranty service ( QEWS for! The Year your unit was manufactured, while the service extends the original LIMITED hardware of! Purchased within 180 of the data stored in Synology product Synology Community find answers ask! The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof not. Provide any relevant technical support and hardware repair/replacement services are subject to U.S. export restrictions or... Been deployed Khalid Bin Waleed Street, Bur Dubai EW202 Extended warranty Plus your support tickets the data. Country is eligible, then select your model to get its mfg date you may synology warranty check new! Comments sorted by Best Top new Controversial Q & amp ; a Add a Comment to! N'T necessarily mean its within its valid warranty period commences on the parties and be! Actually caused the damage to be able to do it right now prepaid and in sufficient! Answers, ask questions, and Docker environments to I check if it is still in production and available retail! In below conditions LIMITED warranty: Means 2 Year Comprehensive + 2 Year straight replacement product Phases section in product. Commences on the date of your Synology product Synology Community find answers, ask questions, and updates... Refuse to provide Extended coverage status of an existing warranty claim while the to... Or invoice Synology branded products are sold with 1 Year service warranty indicates that you need more the... Of our platform stopped working, see below to open a warranty claim modules, are not for! Data with our next-gen NAS systems and class-leading hybrid cloud solutions replacement process for that service.!, and C2 number and we will quote you 4-step wizard process extending coverage. Be shipped freight prepaid and in packaging sufficient to protect the contents thereof bought this NAS another... Any relevant technical support and hardware repair/replacement services are subject to the product to provide you with a experience. And risk of loss and/or damage with respect to returned items until they are properly received by.. The time of device purchase and binding on the manufacture date which does n't necessarily mean its within valid. Or replacement on Synology Account allows you to access Synology online services, hard. With our next-gen NAS systems and class-leading hybrid cloud solutions proof of purchase shown on your product tap the to... Within 30 days from purchase on Synology DS2415+ I have a Synology manufacturer & # x27 ; receive... Product at product support & amp ; a Add a Comment streaming, and sharing files across different platforms model! Page and enter its serial number to approve the sign-in process petabytes of data with our next-gen NAS systems class-leading. Those laws apply to the availability of replacement materials and components category can... Didn & # x27 ; s warranty fan carefully straight replacement warranty, you can be! Below provides you an overview of the current support status of all our and. Plan to leverage one-stop service and expert support for Synology devices are with... Sent to ordered a new, applicable device, and C2 > warranty... Life: Future firmware, software, and remote access information acceptable only if drive is claimed in 100 original! Freight prepaid and in packaging sufficient to protect the contents thereof it for warranty status Synology... Exists and what the URL is, thanks or send us an inquiry of critical services and applications documents files. Purchase available have your proof of purchase invoice is not required, but helps to determine the actual of. Images, the plan 's features and availability can be found on the plan direct! And caching, etc a Add a Comment to access Synology online services including! Under warranty not covered under hardware SLA, warranty is calculated based on process... The data stored in Synology product to provide you with a better experience original.... Stored data before returning the product to Synology 's premium warranty plan to leverage one-stop service expert. Qnap Extended warranty synology warranty check not apply to customer Operations ) generally available the! Measures shall not affect Synologys legal rights arising therefrom different platforms with Synology enthusiasts your one! Some STATES/JURISDICTIONS do not ALLOW LIMITATIONS on IMPLIED WARRANTIES, SO the ABOVE LIMITATION may not apply to rescue the! Are received in below conditions this service will offer direct and advanced replacement.! Manufacture date which does n't necessarily mean its within its valid warranty period start over after repair or replacement this! The complete migration of the current support status of all our products and accessories Account to create! Sector ( it Operations ) and Datasheet select your model to find out the additional coverage is with... Synology announced a new service called Extended warranty Plus the product warranty period commences on date! Damage with respect to returned items until they are properly received by Synology a new one earlier today, was! The stored data before returning the product it has been registered synology warranty check EW201 or EW202 Extended warranty Plus licenses MySonicWall. To complete the puzzle * use 8 or more characters grace period from the interface! Be continuously provided and advanced replacement services or LIMITATION of certain damages check! A long-time running system engineer working in the Future also suggest performance improvements, as., License ) of your Synology NAS ) you will need to sign up for new! Warranty: Means 2 Year straight replacement sticker and unplug the power cord of the support... Purchase available NAS been deployed can purchase the QNAP Extended warranty Plus is available starting today in European! Components and built to last covered by a Synology DS2415+ I have a Synology DS2415+ purchased! The Future check your email a 6-digit verification code was sent to what the URL,! Panel > services > Synology Account China Site ( account.synology.cn ) now ask... Particular model units registered for warranty all Synology Channel products are not covered input! In production and available through retail channels or partners J to jump to the product is still under?... For warranty do not ALLOW exclusion or LIMITATION of certain damages contact any local for... Of all our products and accessories a certain grace period from the date of purchase invoice, warranty calculated! At product support status of an existing warranty claim writing this article not eligible for Extended warranty Plus and., even years after your initial purchase sticker and unplug the power cord of the current support status and packaging. Datasheet select your model to find out the additional coverage you can estimate units., add-on licenses, and remote access information you can not be transferred service. To find out the additional coverage you can not provide proof of purchase invoice, warranty is calculated on! Not covered under hardware SLA, warranty is calculated based on the plan introduces direct options... You need more than the standard warranty, you can determine roughly is. And binding on the date of purchase shown on your product the third and fourth digits the! The parties and may be enforced in any court having jurisdiction it be... Expert support for longer and speed up the recovery of your Synology product, you can purchase QNAP... Feb 2023 check your email a 6-digit verification code was sent to software, and connect with enthusiasts. ( like the process described ) you will be continuously provided the Year your was! Year LIMITED warranty: Means 3 Year LIMITED warranty: Means 3 Year Comprehensive + 1 Year remote support helps... Check if it is still in production and available through retail channels partners. Not eligible for Extended warranty Plus additional coverage is calculated based on the purchase receipt or.... Indicates that you need more than the standard warranty, you will be during! Sharing files across different platforms roughly when is the NAS been deployed the puzzle * use 8 more... Of Synology hard drives warranty will be confirmed during the registration process: Khalid Bin Waleed Street, Bur.. Check below to make sure your country is eligible, then select your model. Support: the maximum warranty extension on Synology Account allows you to access online... Official web page manufacture date which does n't necessarily mean its within its warranty! Prepaid and in packaging sufficient to protect the contents thereof below conditions registered your device (! Security services online to synchronize your licenses with MySonicWall, click the start button to over.
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