You can also bring someone with you in the course of your assessment. This suggests that introducing a video option reduces the proportion of claimants awarded PIP who might prefer telephone assessments from a two-way choice but does not change the views of those who prefer face-to-face or those who were not awarded PIP. A fifth said that video would make them too nervous or anxious (20 per cent) and/or that they would not know how to use the technology (19 per cent). Claimants who were awarded PIP were more likely to have previously attended a face-to-face assessment for a previous claim (57 per cent) than those who were disallowed PIP (47 per cent). someone goes out with you. A health professional will carry out your assessment - they'll write a report and send it to the DWP. They later changed the award because they looked into everybodys claim as they felt they hadnt been The remainder were placed in a group awaiting a further assessment via face-to-face (to take place once the COVID-19 easements allowed) to confirm whether they were able to undertake some work-related activities. As described above for the two-way preference, logistic regression analysis was conducted to model claimants preference for each of the three assessment channels (compared to preference for the other alternate assessment channels or having no preference). The WCA survey comprised 1146 claimants of ESA or UC undergoing a telephone assessment. Can I claim Welfare Benefits if Im living with a mental illness? Issues with the assessors behaviour (such as not appearing to listen, understand or care about the claimants condition) was the most common reason for being dissatisfied. your mental health condition makes using a bus or train difficult. Over six in ten claimants (62 per cent) had experience of a video call. We explain the following PIP tips: When you receive your PIP assessment appointment letter, you can check with your assessment provider that your assessment centre has everything you require to make you feel more comfortable. Similarly, awareness was higher among older claimants (69 per cent of those aged 55 and over, compared to 57 per cent of under 35-year-olds), and for those with mobility issues (65 per cent, compared 57 per cent of those with no mobility issues). hello. These models focussed on five key claimant characteristics, namely the assessment outcome, their previous experience of face-to-face assessments, age, gender and health conditions as predictor variables. Nine in ten (PIP - 90 per cent, WCA 93 per cent) claimants were satisfied that the assessor called on time. Claimants whose claim had been disallowed were more likely to say that video allows them to see the assessor and build rapport with them (60 per cent, compared to 37 per cent of those whose claim had been awarded). These predicted probabilities may therefore differ from the percentages presented in the section above, depending on the extent to which the co-varying factors influence the relationship between the key characteristic of interest and a claimants channel preference. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. This analysis focussed on the same five variables (namely, assessment outcome, previous experience of face-to-face assessments, age, gender and health conditions) to establish which are good predictors of claimants channel preference. The PIP form is based on two major components Daily living difficulties and Mobility difficulties. Claimants were asked if they had previous experience of video calls via laptop, tablet or phone. Unweighted base: Claimants who felt they could not explain their condition only (n=51). The sample was again stratified by age, gender and assessment outcome drawn randomly within strata to represent the population of claimants receiving telephone assessments during this period. Claimants who had been disallowed PIP were slightly less likely to have sought support. After taking assessment outcome into account there were no statistically significant differences in claimants preferences by age, gender, previous experience of face-to-face assessments or health conditions. Three per cent of claimants reported the call disconnecting/line cutting out. A multivariate analysis of the key drivers of preference for either a telephone, face-to-face or video assessment are presented in the Section on Preference for Assessment Channels. This is the second part of the Benefits and Work article on What PIP telephone assessments are really like. PIP & mental health; PIP appeal process; to the assessment room and how far you walked (you see some bizarre estimates), how you handled your ID, what eye contact you made with them, whether you looked tense, anxious, withdrawn, etc, how you were dressed, how you took off any coat, etc. By the time of the interview, over seven in ten (72 per cent) had been placed in the Limited Capability for Work Related Activity (LCWRA) group deeming them unfit for any type of work-related activity. Hopefully you will be "lucky" Weighting refers to statistical adjustments that are made to survey data after they have been collected in order to improve the accuracy of the survey estimates. You can read further in this article on what you need to expect from the PIP assessment with questions on mental health. You need to show that you need help with activities on more than half the days in a year in order to be eligible for the program. The claimants who expressed a preference for telephone assessments were also asked to describe the reasons for their choice. PIP telephone assessment | Mental Health Forum Unanswered threads Talk with people who know what it's like! If you want to know how often you have problems with the activities, fill out the form. Note: Some claimants provided multiple responses. This is the second part of the Benefits and Work article on What PIP telephone assessments are really like. Its based on the results of over 250 responses to our readers survey which is still open. Claimants were then asked whether, if they had a choice of all three channels, they would prefer a video, face-to-face or telephone assessment. New claimants were more likely to say they would have liked more information. The assessments previously took place face-to-face and due to COVID-19 pandemic have recently moved to telephone. When taking these other characteristics into account, claimants who were disallowed had only a 17 per cent predicted probability of preferring telephone compared to a 70 per cent probability of choosing face-to-face. Views expressed in this report are not necessarily those of the Department for Work Tell us how often this happens and how it affects you. If you are considered to not have much disability in certain activities, you should try some of the following activities: The assistance you will get can be a person or a pet or you might be accompanied by a driver to your car or the service might change your home to make you accommodate easily in your condition. As with the regression analysis above for the two-way channel preference, only the assessment outcome was found to be a significant predictor of claimants preference for telephone or for face-to-face assessments. Requesting a home PIP assessment PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. Make any notes of changes to your condition, Make notes of anything you feel you want to say, which you havent put on your form. About a third (36 per cent) of claimants who were awarded PIP gave the same response. They had 45 per cent predicted probability of preferring telephone and 35 per cent face-to-face but this difference was not statistically significant. Physical and psychological or mental examination: If obligated, and with your consent, these health professionals will administer a short physical and mental function examination. Only 19 per cent would be predicted to still opt for face-to-face. PIP telephone assesment today. We use some essential cookies to make this website work. What do you put on a PIP form for depression? Unweighted base: Claimants who were uncomfortable with video assessments only (n=342). Women were also more likely (66 per cent) than men (56 per cent) to report using video calls in the past. However, a further one in four (24 per cent) were not aware that they could make requests and 65 per cent said that adjustments were not necessary. Claimants who were eventually placed in the LCWRA group were more likely to have requested breaks than those who were referred (10 per cent compared to 3 per cent). The assessment outcome, gender, any previous experience of face-to-face assessments and presence of a mental health condition were significant predictors of a claimants channel preference. Coded open text question. Where can I get support for my mental health? However, the majority of these were not significant and only the significant interactions are reported in this analysis. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. Figure 54 shows that a claimant placed in the LCWRA group had a 61 per cent predicted probability of preferring a telephone assessment over face-to-face/video or no preference after controlling for all other characteristics. This analysis provides an estimate of the relationship between each of these variables and a claimants assessment preference, while controlling for the other variables included in these models. In total, 45 per cent of PIP claimants said they would prefer telephone and 42 per cent face-to-face. For many of us, it can mean that we need extra support to get to work, see friends and family, and carry on living our lives. This companion can be someone who can assist and care for you such as your friend or family member. Claimants who went on to be placed in the LCRWA group were more likely to have sought additional support (35 per cent) than those who were awaiting further assessment (23 per cent). Ask for any adjustments that would make the assessment less stressful: for example, you can request an open room if you struggle in confined spaces. Notably, two fifths (41 per cent) of new PIP claimants reported to have had face-to-face assessments for health-related benefits in the past. Of those who did not feel they were able to explain the impact of their condition fully, nearly half (45 per cent) felt that the assessor was not listening, seemed uninterested or was not showing understanding of their condition. Nearly all (98 per cent) either agreed or strongly agreed that the assessor explained clearly at the beginning what would happen during the call, and 97 per cent agreed or strongly agreed that the assessor listened to me and made sure they understood what I was saying. Above we describe how claimants with certain characteristics were more or less likely to prefer a particular assessment channel. A fifth (21 per cent) said they would be comfortable with a video call as it would allow them to complete the assessment at home. Having a mental health problem can be expensive. Three quarters of claimants (75 per cent) reported being satisfied or very satisfied with their experience of how the telephone assessment was conducted. Only one variable whether or not the claimant reported a mental health condition was significantly associated with a claimant preferring a video assessment in this model. You can score enough points and get either the daily living part, the mobility part, or both. You will also be qualified with this kind of benefit when you are aged 16 and over. As a claimants assessment outcome appears to be the largest driver of telephone or face-to-face preference, the preference of these claimants may change once a decision has been made but when controlling for their previous assessment experience, gender, age and health conditions, the difference between their likelihood to favour telephone (44 per cent) or face-to-face (36 per cent) assessments is not significant. The psychological examination will be asking your thoughts and feelings about your present concern. This analysis was used to explore how individual characteristics impact claimants likelihood of preferring different assessment channels. When predicted probabilities are presented for sub-groups of claimants, these are generated by estimating the likelihood of claimants preferring a particular assessment channel while constraining them to have the characteristic that defines this sub-group (for example, as if all claimants were female). Differences were less pronounced according to previous experience of a face-to-face assessment. Preference was, however, highly associated with the outcome of the assessment. Claimants who had initially opted for face-to-face over telephone were least likely to change their view at this stage. Around three quarters (76 per cent) of claimants reported no difficult topics. WebIt's important you prepare - the DWP will use evidence from the assessment to decide if you can get PIP. Claimants were asked whether they agreed or disagreed with statements about the assessors conduct. Make a list of points you would like to make during your assessment and take this with you. For both genders, predicted probabilities of preference for video assessments were very low, at 14 per cent for women and 12 per cent for men. When asked if anything could have improved their experience of the assessment, around half of PIP claimants (51 per cent) and three quarters (72 per cent) of those undergoing WCA did not feel any changes were necessary. Around two thirds of claimants (63 per cent) were aware they could be joined by another person. Nearly half (47 per cent) of claimants drew on additional support or information before the assessment beyond DWP or the assessment provider. Nearly one third of claimants (31 per cent) were joined by someone to support them on the call, most commonly a family member (24 per cent). You need to relate your answer to how it speaks to your concern. Claimants who recalled receiving a communication were asked whether any other information would have been helpful prior to the assessment. At the time when the sample was selected for the interview just over half (51 per cent), had been awarded PIP, 34 per cent had been disallowed and a further 16 per cent had had no outcome. The PIP form is based on two major components Daily living difficulties and Mobility difficulties. Those with previous experience of a face-to-face assessment were also slightly more likely to prefer telephone than face-to-face. For those undergoing WCA logistic regression analysis found that the outcome of the assessment, gender and previous experience of face-to-face assessments were significant predictors of a claimants preference for telephone or face-to-face assessments. reading and comprehending written information, organizing a journey or following a route. I first applied for pip back in 2016 and was awarded a paper based award . In terms of coping on the telephone with the assessment, if you feel you cant maybe you can reorganise it? Discussing mental and physical health were the most commonly reported difficult topics of the assessment. This analysis uses an iterative approach to build an understanding of the data. When asked, more than half (56 per cent) of claimants said they would feel comfortable or very comfortable having a video assessment should these be available in the future. Claimants were also asked whether they experienced any other practical difficulties during the call. Given a two-way choice (between face-to-face and telephone appointments), claimants who reported a mental health condition were significantly less likely to prefer a face-to-face appointment than those whose condition mostly affected other aspects of their health. In contrast nearly all of those who said they preferred telephone assessments or were placed in the LCWRA group said they felt able (98 per cent and 97 per cent respectively). Preference for telephone or face-to-face assessments. As mentioned before, the PIP assessment with questions on mental health will be focusing on how your mental health condition may be impacting your life. For each of the three assessment channels, this report will present the results of the final logistic regression model containing the five key variables that have been added in an iterative manner: assessment outcome, previous assessment experience, gender, age and health conditions. You can state your needs here with regards to your debilitating condition. Older claimants were more likely to feel comfortable sharing this information (82 per cent of those aged 55 and over, compared with 72 per cent of those aged under 35). Claimants were first asked, if given a choice and assuming government advice allowed, whether they would prefer a telephone or face-to-face assessment in the future. Nine per cent of claimants also reported having a general discomfort discussing information over the telephone but identified no specific topic. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence or write to: Information Policy Team Claimants in older age groups were less likely to seek additional support than younger groups (40 per cent of those aged 55 or older, compared to 61 per cent of those aged under 35). The professional will then send it to DWP to check if you are eligible for the benefits. This is in comparison to 21 per cent of claimants who expressed no initial preference between a telephone or face-to-face, and ten per cent who initially preferred a face-to-face assessment. There are several things to remember during your PIP assessment. The health professionals will be reviewing your PIP form once you reach the assessment centre. Unweighted base: Claimants who had third person support only (n=240). 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