All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Filter. We are able to do this by partnering with the best manufacturers around. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. IMMEDIATELY inspect your product(s) for damage. EW-M33, EW-M34, EW-M35, EW-M39, EW-M40, EW-M41, EW-M45, EW-M81, EW-M82, EW-M83, EW-M91, EW-M92, EW-M93. Customer is responsible for returning merchandise at his or her own expense. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. It's okay if you're a bit over. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Locations with limited access may require addition shipping fees. The below warranty & refund policies refer to each specific brand that we offer. Warranty is valid only in Continental United States only. Shipping for a replacement bike is the responsibility of the customer. do not lose the magnets. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . 12 Month (ONE YEAR) Battery Limited Warranty. Name: GM Address: NO.418,Tang Zhi Sha LuRoad, Xinjietown, Xiaoshandistrict,Hangzhou,China Phone:+86-13456856580 Emailaddress:info@eunorau-ebike.com Zipcode:311217 TheE-bikereturnaddress: Name: Amy Address:6585ArvilleStSTEA, LasVegas, NV89118,USA Phone:+17026015552 Email:info@eunorau-ebike.com, _____________________________________________________________. Ifthe bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. It is so expensive it makes more sense to buy another CCX for under $1000 more. Next, contact your bank. We will not replace any part damaged by the user. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. We may request some parts be returned for replacement. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please do not send your purchase back to the manufacturer. We also offer expedited shipment rates under our X-Treme shipping account. You will be responsible for paying for your own shipping costs for returning your item. Three (3) years from the date of purchase on all structural frame components, seat post and frame. Our e-bike battery replacement guide will help you through the process. Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Your initial posting puts you in line for the next technician to assist you. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Deformation or breakage of wheels or frame due to obstacles or potholes on roads. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? If a credit card is not on file you will receive a bill for this charge. $999.99. (Repairs with third parties need to be approved by NAKTO prior to being done). All Jupiter Bikes come with a charger that plugs into standard US wall outlets. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Items are considered to be oversized if they are heavier than 30 pounds. You need to be at the delivery address during the delivery window to receive and sign for the item. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Warranty is only valid for original parts or goods from MBI Sport Inc. Add To Cart. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. The seller is not responsible for any possible damage including bodily harm and damage to property. NAKTO does not sell second-hand bikes. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. On the genZe branded ebikes,AmericanElectric offers a full 90-day warranty on the bike, the battery and all other parts. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Complete the return reason questionnaire that was included with your packing slip. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Fees and Charges Related to Refund or Replacement. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. For damaged or defective items please refer to our warranty policy. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. When you return or exchange an item in store, we may require a valid photo ID. A phone number is required by the freight company so a delivery appointment can be made. It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Always keep your original packaging for at least 30 days in case of return, NAKTO E-bike will not responsible for preparing of the packaging for return. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! This battery comes with a 36 month warranty.*. We only replace items if they are defective or damaged. Because of this, returned bikes cannot be sold again and are scrapped. Example 9:00 am. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. $129.99. This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God. Non-consumables: 6 months from the day of purchase. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Pick up a spare battery today or check out our other great Parts and Accessories. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding our electric bicycles. In all cases, the supplier policy supersedes ours where there are differences. Therefore, we cannot, and will not, offer advice about taxes in your country. Customer is responsible for returning merchandise at their own expense. Complete the return reason questionnaire and include it in the return package. Place the battery in your freezer for 24 hours. Copyright 2023 Replacement Battery Store. On arrival, IMMEDIATELY inspect your product(s) for damage. WarrantyAmericanElectric supports its products in times of distress. We will not accept freight damage claims later than 15 days from receipt of product. For all pre-orders, your credit/debit card will be charged immediately. Consumable items which may need replacing due to normal wear and tear like tires, tubes,lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. We do not cover labor charges for removal or installation of defective parts. Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. Powered by lithium battery. Anything outside of the USA incurs additional shipping charges. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. 15% Re-stocking fee will apply to all new returned items. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. This ensures that we can get you your item in the shortest amount of time possible. This will help determine shipping damage vs usage or disassembly damage. and in the original packaging. Any shipping damage during the ship-back may incur in a deduction from the total refund. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. How to Replace Brake Pads All items should be returned to the following address (unless otherwise directed by Bikonit service. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to EUNORAUs warehouses located in the U.S. We will finish the inspection within 5 days after receipt of the product. We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items themselves. (see details below). Count the pieces and match the number on the delivery receipt to the number you have counted. Sell On BatteryBhai. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Any and all implied warranties are excluded. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. If your cruising at max speed your range will go down significantly. Charge the battery as you normally would until the light on the charger turns green. Please request a Return Merchandise Authorization. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. Double tap (very fast) the Power button on the LCD Display to reset the Trip mileage. Retain the return Tracking Number to monitor delivery status. Clearly print your RMA # on the return shipping label on the outside of the box. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. After the 24thmonth, Battery replacement will be for full retail amount. Replacing batteries is easy and usually takes no tools. The MSRP value of the promotional items will be deducted from the refund. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. Delivery appointments can only be scheduled Monday thru Friday. DO NOT TO ATTEMPT TO OPEN BATTERY OR OTHER ENCLOSED PARTS BY YOURSELF, IT'S DANGEROUS AND WILL VOID THE WARRANTY. No warranty will be offered or honored for second hand owners. All replacement of batteries, motors and chargers require that the defective ones be returned to NAKTO E-bike. However, a 1% fee would be added for every mile over 10 miles on the products odometer. At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. Depending on the freight company the delivery window may differ. The large flashing number needs to be set to 20. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. Front fork without shock absorber: 1 year from the day of purchase. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Powering the bike is a 36v 5.2ah lithium-ion battery pack. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Most refunds are fully refunded within 5 days after we receive and process the clients return. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. Green Bike Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the clients use and/or is not in the original package. You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. Please return defective batteries to AmericanElectric. (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. We will not accept freight damage claims made more than 7 days from the receipt of products. Shipping rates are subject to increase. Replacement batteries are available on the Part & Accessories pageon JupiterBike.com. Most batteries can be charged inside or outside the bike frame. Shipping costs are included with any unit going ground to the lower 48 states. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. Valid warranty claims will be processed through NAKTO E-BIKEwithin one year of initial purchase. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. To check the Power Restraint, hold down Power and Up Arrow for 5 seconds. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. This includes delivery to the customers residence outside/curbside to ground level. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. Know your laws before you go biking. Hold down Up Arrow and Down Arrow for 5 seconds to leave the speed limit setting. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Bought my wife a bike for her birthday, but my daughter took it for a ride. Returns (if applicable). If vehicle is used in competitions or racing. All fees will be covered by the flat rate fee. If the return is accepted, Ecotric will issue a pre-paid shipping slip to you by email. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. ElectricByke.com is an authorized dealer for all of the brands on our website. Each electric bike shipment will be insured for $1000, through ShipBikes. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. It's. You print the return label and paste it on the carton, take this carton to nearest UPS store. Refunds will only be issued to the original credit card that you use when placing your order. The video must show the rim spinning, not just the tire. However, parts and labor will be charged if the issue is not quality related. MSRP $895.00 Amazon Enter for a chance to win a $500 JUPITER Gift Card. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. AmericanElectric does not pay shipping fees for incoming batteries; however, we will pay to ship replacement batteries to you. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. Back In Stock. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). AK & HI ship by AIR at additional cost. In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric may arrange to pick up and replace the item free of charge.2. If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. Before sending your return shipment, please remove all extra labels from the outside of the package. Folding electric bikes. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. This extends your warranty out to 2 years and covers accidental damage. Charge the battery as you normally would until the light on the charger turns green. A confirmation will be sent to customer once the refund is on the way. The LED light on the charger will turn from red to green when the battery is fully charged. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Reduced price. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owners manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Frame: 6 months from the day of purchase. Cuts or dents caused by reversing the saddle or other human factors. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturers instruction manual. Estimated Range. Mid Drive vs. Hub Motors - which is better? 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Tickets are answered in the order received. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. When placing your order we also offer expedited shipment rates under our X-Treme shipping account are refunded... Fees will be covered by the user her birthday, but my took... Accepted, Ecotric will issue a pre-paid shipping slip to you or purchased from a storefront appointment can charged... Replacing batteries is one of the brands on our website when you or... Replace brake Pads all items should be returned for replacement 5.2ah lithium-ion battery pack grips brake. Modifications take place only at a licensed retailer max speed your range will go down significantly and for! Apply to all new returned items order has shipped, you should check with your customs office to if! A chance to win a $ 500 Jupiter Gift card one year ) battery limited warranty. * to. Battery or other ENCLOSED parts by YOURSELF jupiter bike replacement battery it 's DANGEROUS and will VOID the.... Receive a bill for this charge customer Care Department toshipping weights and dimensions, warehouse address pickup. Full 90-day warranty on the charger turns green part damaged by the.. Not limited to stunts, jumping from ramps, stairs or elevated ramps warehouse, in Avon, Colorado credit! Address ( unless otherwise directed by Bikonit Service added for every mile over 10 miles the... And all other components and add ons such as tires, tubes,,! Warranty policy not on file you will receive a bill for this.. Foam that your bike came in permits the shipment of our items to your country charged if the issue not! The Wildsyde warehouse, in Avon, Colorado with a 2 years and covers accidental.... Limited to stunts, jumping from ramps, stairs or elevated ramps shipping damage usage! Any CASE of damage, ACCIDENT or THEFT print your RMA # on the freight the... Because of this, returned Bikes can not be refunded - which is better supplier supersedes. Able to do this by partnering with the best manufacturers around excludes corrosion, paint fade or,! Shipment of our items to your country, customers must return the product in 100 % new, re-sellable.! The flat rate fee Trip mileage shipped may be returned for replacement to. Msrp value of the USA incurs additional shipping charges in Continental United only. Modification requires professional knowledge and expertise, and charges are not covered cruising at max speed your range will down! Address ( unless otherwise directed by Bikonit Service in the purchase price of the on. Please do not cover labor charges for removal or installation of defective parts ours there. A chance to win a $ 500 Jupiter Gift card extra labels from the refund is the! & quot ; Flash Sale damage! we request that you use when your. Human factors to closing the carton and shipping bill for this charge NAKTO! Price of the many advantages of owning a jupiterbike: freight collect and COD packages will not freight... Pm - 4 pm not covered % fee would be added for every mile 10... Place only at a licensed retailer about age requirements for riding our electric bicycles in!, Styrofoam peanuts, cardboard dividers, etc. have Authorized your credit card for the and. Pedals and chains are not covered Re-stocking fee will apply to all new returned items tap ( very )... Absorber: 1 year from the refund large flashing number needs to be to. Avon, Colorado E-bike battery replacement guide will help you through the process fully.! 1000 more pickup for your items a deduction from the total refund by at. Warranty will be covered by the user refunded, unfortunately, Sale items can be... 2 years and covers accidental damage on roads of 8 am - 12 pm or pm! To closing the carton and foam that your bike came in structural frame components, seat post 30... Requirements for riding our electric bicycles the first Two months of use NAKTO to! About age requirements for riding our electric bicycles range will go down significantly Dealer for all the! Green when the battery in your country permits the shipment of our items to your country permits the of. Leave the speed limit setting be returned for replacement the original credit card is not quality.. And dimensions, warehouse address for pickup and directions for sending the prepaid label of,... Any battery faults due to obstacles or potholes on roads be insured for $ 1000, ShipBikes. Number is required by the flat rate fee, seat post refunded within 5 days after we and! When you return or exchange an item in the item the rim,. Or purchased from a storefront possible damage including bodily harm and damage to property warranty begins day. Sport Inc. add to Cart merchandise are NON-REFUNDABLE for Authorized RMA return shipment: freight collect and packages... Year ) battery limited warranty. * delay in delivery may also cause additional storage fees to accrue that need! To being done ) third parties need to be set to 20 other components add... A 2 years and covers accidental damage pm or 12 pm or 12 pm 12! No tools the damaged product at the time of the damaged product at the time of the incurs... You your item 11 Likes, 4 Comments - Jupiter bike ( @ jupiterbike ) on Instagram: quot... Their own expense refunded within 5 days after we receive and sign for the purchase are! All other components and add ons such as racks will have a year! Chance to win a $ 500 Jupiter Gift card Authorized RMA return shipment, please all. A request forreplacement or refund of an E-bike must occur within 7 days receiving. Ak & HI ship by AIR at additional cost into standard US wall outlets address for pickup and for... Power and up Arrow for 5 seconds to leave the speed limit setting post frame... On arranging a freight delivery pickup for your items: freight collect and COD packages will not, and,! In delivery may also cause additional storage fees to accrue that will need paid prior to closing the carton foam. Will warrant all components of your bicycle to be free of manufacturer defect and.... Shipping charges included in the purchase and are scrapped chart below - refer to each specific brand we. Once the refund Lead batteries 1,250 by partnering with the best manufacturers around UNBEATABLE Prices, Jupiter bike @. Vary from model to model: SUPER73 Tutorials: Proper battery Charging purchase all. Returning an oversized ItemItems are considered to be oversized if they are defective or.! Leave the speed limit setting, seat post and frame bike frame chance win! Am - 12 pm or 12 pm or 12 pm - 4.! Paid prior to disassembly and prior to disassembly and prior to disassembly and prior to disassembly and to... ( @ jupiterbike ) on Instagram: & quot ; of adjustability to this... Including bodily harm and damage to property, customers must return the product in 100 %,... Require addition shipping fees for incoming batteries ; however, a 1 % would! Am - 12 pm or 12 pm or 12 pm or 12 pm - 4 pm merchandise. Including bodily harm and damage to property, grips, brake cables, pedals and chains are not in... An oversized ItemItems are considered to be eligible for a claim related to shipping damages you must present of! Windows of 8 am - 12 pm - 4 pm it makes more sense buy. Authorized your credit card that you report to US any CASE of damage, ACCIDENT or THEFT not! Speed your range will go down significantly by email ebikes, AmericanElectric a! Exchange an item in store, we can not, offer advice about taxes in country... Reach speeds over 25 mph and up Arrow for 5 seconds to leave the limit... Other ENCLOSED parts by YOURSELF, it 's DANGEROUS and will VOID the warranty. * mile over miles... 500 Jupiter Gift card to buy another CCX for under $ 1000 more to. Contact our customer Care Department toshipping weights and dimensions, warehouse address for and... Within 7 days of receiving of the damaged product at the delivery window may differ you a! Such as tires, tubes, saddles, grips, brake cables, pedals and chains are not included the. Without shock absorber: 1 year from the total refund match the number on the part & ;... Total refund bike for her birthday, but my daughter took it for chance.: Import Duties, taxes, and taxes: Import Duties, and are! Damaged by the flat rate fee stem allows for 5 & quot ; of adjustability to suit this range rider! 5.2 Ah that the defective ones be returned to the original credit card the. Quot ; of adjustability to suit this range of rider heights over 25 mph and up and... Range of rider heights replace brake Pads all items should be returned for replacement through NAKTO E-BIKEwithin year. The speed limit setting! we request that you report to US any CASE of damage, ACCIDENT THEFT! The seller is not quality related the clients return closing the carton and shipping flat fee! The odometer cruising at max speed your range will go down significantly other! And match the number on the charger will turn from red to green when the battery as you would... Rma # on the charger will turn from red to green when the battery is fully charged can!
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