Hawaiian Airlines: North America's top airline, 5. Air New Zealand has topped the AirlineRatings' 2022 safest airlines ranking of 385 operators worldwide. Then you will love this! Iberia Airlines reviews 81 R Rosalind Hallifax of London, GB Feb 22, 2023 5:53 am EST Overcharge while booking Yesterday I completed a booking under reference KCT0V. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. Something went wrong while submitting the form. To the customer service department - luggage department - zero empathy and no customer service to find a solution. Air France, KLM, Iberia, easyJet and Ryanair. SoCal Receives $1.3B for Transit and Rail Capital Projects. Iberia serves food on all flights longer than four and a half hours. Overall, it seems like the sentiment on flying with Iberia stacks slightly higher than the typical reviews of budget airlines. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. Iberia and Iberia Express Full Service Carrier Safety Rating 7/7 Safety Rating Criteria Safety Rating Breakdown Product Rating 4/7 Rating Criteria COVID-19 Star Rating Breakdown 6/7 Rating Criteria Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. Reviews Traveller rating Excellent 0 Very Good 0 Average 0 Poor 0 Terrible 0 Route Cabin Economy Premium Economy Business Class First Class Language English (0) Claim this airline page Airline managers! Thank you Iberia. Feb 3, 2023 01:45pm. Thank you! This was our first time using this airline. So pissed off right now. The cookie is used to store the user consent for the cookies in the category "Performance". There were NO excuses, no compensation whatsoever and they would not issue me a refund. TripIt Review: Final look at the old app in a new era [2023]. SAS 7. The articles cover air safety incidents for Iberia, Iberia airplane accidents and other occurrences. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. You may find her drinking an espresso in the busy Naples, playing her guitar in an Irish pub, or enjoying a walk next to an Amsterdam canal. The problem starts when there is a delay or a mistake on their part. Offers may be subject to change without notice. In 2020, there were 40 accidents around the world five fatal resulting in 299 deaths. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We have placed cookies on your device to enhance your browsing experience. The maximum weight for your checked luggage must be 23 kg, and the sum of height, width, and length must not exceed 158 cm. Whether. Just flew from New York JFK on my first leg before my destination which was supposed to be Madrid. It's like paying for steak and being given a ham sandwich. It does not store any personal data. Singapore Airlines 5. Analytical cookies are used to understand how visitors interact with the website. We just lost 4K because of these people. This cookie is set by GDPR Cookie Consent plugin. Under EU regulations, you might be eligible for compensation if your flight was delayed or cancelled. Luggage exceeding this weight is not allowed.. The cookie is used to store the user consent for the cookies in the category "Analytics". The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. I fly with Iberia twice a year. Garuda Indonesia: World's top mainline airline and top airline in Asia Pacific, 2. The email service also seems to be useless. reimbursement of your ticket within seven days; re-routing to your final destination under similar conditions; and if necessary, care (phone call, refreshments, food, accommodation, transportation to the accommodation). An Iberia Airbus A321-200 on behalf of Finnair, registration EC-JGS performing flight AY-1654 from Barcelona,SP (Spain) to Helsinki (Finland), was, An Iberia Airbus A320-200N, registration EC-NDN performing flight IB-3140 from Madrid,SP (Spain) to Dusseldorf (Germany), was on final approach to, An Iberia Airbus A330-200, registration EC-MLP performing flight IB-6012 from Montevideo (Uruguay) to Madrid,SP (Spain), was enroute at FL350 about, An Iberia Airbus A330-300, registration EC-LZX performing flight IB-6251 from Madrid,SP (Spain) to New York JFK,NY (USA) wiht 294 passengers and 11. Alaska Airlines was the only U.S. carrier to crack the top 10, but Hawaiian Airlines, Southwest Airlines, Delta Air Lines, American Airlines, and United Airlines followed in the top 20. My flight was with a connection from Tel Aviv via Madrid to Bogota. Customer opinion We asked thousands of air passengers around the world to rate the food, comfort, and crew of their most recently used airlines. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Angry, disappointed, and exhausted, I had to leave the city and take a long drive to the airport, go and back! If you need to change your flight a second time, you can do so for an extra fee of 45. The seat had a 37 inch pitch which was below industry standard of 38 inches but it was more than sufficient for me. Strafrechtlich relevante Tatbestnde werden zur Anzeige gebracht. Air New Zealand is a stand-out airline with a firm focus on safety and its customers and over the past 18 months, Covid-19 has brought another new dimension to the challenges the industry faces, the websites editor-in-chief Geoffrey Thomassaid. AeroInside is a service provided by Tiny Ventures LLC/GmbH, Zurich, Switzerland, Check now if you're eligible for compensation, Iberia A321 near Munich on Feb 2nd 2023, hot brakes indication enroute, Iberia A20N at Dusseldorf on Oct 24th 2022, hard landing, Iberia A332 near Montevideo on Dec 1st 2022, cabin pressurization problems, Iberia A333 over Atlantic on Nov 19th 2022, engine shut down in flight, Iberia A359 at Buenos Aires on Jul 7th 2022, bird strike, Iberia A359 at Madrid on Oct 27th 2021, bird strike, Iberia A321 at Tenerife on Oct 23rd 2021, rejected takeoff due to go around, Iberia A320 near Porto on Oct 2nd 2021, gear problem on departure, Iberia A320 at Madrid on Jul 3rd 2018, fumes and smoke in cockpit, Iberia A320 at Barcelona on Aug 12th 2020, turbulence injures a flight attendant, Iberia A346 near Guayaquil on Mar 18th 2020, mayor orders runway incursion to prevent landing, Iberia A20N at Madrid and Milan on Dec 25th 2019, bird strike, Iberia A20N at Athens on Jun 11th 2019, engine fire indication, Iberia A346 over Atlantic on May 21st 2019, flaps problem, Iberia A346 over Atlantic on May 17th 2019, technical fault, Iberia A333 at Johannesburg on Apr 24th 2019, could not fully retract landing gear, Iberia A346 near Bogota on Jan 17th 2019, engine shut down in flight, Iberia A346 at Buenos Aires on Dec 1st 2018, burst tyre on landing, Iberia A320 at Madrid on Nov 1st 2018, bird strike, Iberia A359 over Atlantic on Oct 6th 2018, technical problem, Iberia A359 near Halifax on Sep 11th 2018, engine shut down in flight, Iberia A346 at Quito on Aug 11th 2018, balked landing and tyre damage, Iberia A319 at Barcelona on Aug 17th 2018, rejected takeoff due to bird strike, Iberia A346 at Mexico City on Jul 18th 2018, could not retract landing gear, Iberia A346 at Mexico City on Feb 28th 2018, rejected takeoff due to engine indication, Iberia A332 over Russia on Feb 9th 2018, suspected fuel leak, Iberia A332 near Salt Lake City on Jul 28th 2017, engine shut down in flight, Iberia A320 at Dublin on Aug 12th 2016, smoke in cockpit, Iberia A320 at Prague on Jul 31th 2016, rejected takeoff on ATC instruction, Iberia A320 at Paris on May 27th 2016, rejected takeoff due to slow engine acceleration, Iberia A332 near Fortaleza on Apr 16th 2016, smoke in cabin, Iberia A319 at Madrid on Sep 22nd 2013, cleared to land and landed with runway occupied, Iberia A343 near Nouakchott on Dec 16th 2015, engine shut down in flight, Iberia A343 at Madrid on Dec 8th 2015, cracked windshield, Iberia A343 at Montevideo on Aug 18th 2015, bird strike, Iberia A333 at Sao Paulo on Apr 23rd 2015, bird strike, Iberia A333 near Porto on Jul 7th 2014, failed engine oil indicator, Iberia A346 over Atlantic on Nov 23rd 2013, unreliable airspeed, Iberia MD88 at Vienna on Jul 31st 2008, burst tyre, engine failure, gear unsafe indication, Iberia A319 at Geneva on Oct 8th 2013, rejected takeoff, Iberia A321 and Jet2 B752 at Tenerife on Nov 12th 2011, loss of separation on runway, Iberia A321 at Madrid on May 27th 2013, navigation system failure, Iberia A321 at London on Dec 4th 2012, engine malfunction, Iberia A343 at Madrid on Oct 1st 2012, bird strike, Iberia A321 near Las Palmas on Sep 28th 2012, hydraulic failure, Iberia A319 near Barcelona on Sep 20th 2012, loss of cabin pressure, Iberia A343 near Montevideo on Aug 30th 2012, electrical problem, Iberia A321 at Madrid on Jun 3rd 2012, bird strike, Iberia A321 near Paris on May 30th 2012, navigation and communication problems, Iberia A343 near Madrid on May 18th 2012, hydraulic failure, Iberia A343 at Madrid on May 13th 2012, bird strike. She didn't even pass the question on, check again, or refer me to a manager, and when I continued to ask her, I got no answer! Having a great travel plan makes sure your trip ends up being successful and stress-free!, Pilot is your brand new trip planner that helps you discover and build travel itineraries connecting you to resources everywhere. If you've flown with these airlines, you're most likely aware of their ridiculous departure times and absurd luggage allowance policies onboard. The only U.S. carriers to make the top 20 list were Alaska Airlines and Hawaiian Airlines. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. The cookies is used to store the user consent for the cookies in the category "Necessary". Other European airlines to make . The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The BA rep told me that he could see that a seat was 'temporarily' being held for me with a reservation code but that the ticket had not been confirmed and technically had not been issued. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Date of experience: December 23, 2022 We value your privacy. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Qantas got the nod as the " world's safest airline for 2019 " by AirlineRatings.com, an airline industry safety and product website. Pilot makes it fun and easy to share and relive your favorite travel memories with many useful features! And without delay, I continued to the final destination. This is what the two companies had in common: Be the first one to find this review helpful. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. I thought it might be a one-off, and maybe I was talking to an unprofessional agent, but I later realized that this is how their customer service works! I haven't even flown yet on this airline, yet feel compelled to warn everyone about its bizarrely inept and useless management. two hours or more for flights of 1,500 km or less; three hours or more for longer flights within the European Union or for other flights of between 1,500 and 3,500 km; four hours or more for flights of over 3,500 km outside the European Union. When it came to the safest U.S. carriers, surprisingly, Southwest Airlines faired poorly on the AirlineRatings.com list, coming in last among the U.S. carriers with just three out of seven stars. We are both in our 60s and have now run out of meds for high blood pressure and diabetes,No answering phones, no replies to messages, no response to lost baggage claims. I will be suing in small claims court and possibly more after speaking to my attorney. Iberia Express Customer rating from 64 reviews 4 / 10 Write a Review Airline Seat Filter Reviews by : Show 10 20 50 100 2 / 10 "have my hand luggage checked" Angelos Papagiannopoulos (Germany) 11th December 2022 Trip Verified | The worst company ever! The day before I was booking provisionally and went to pay the 5 registration fee. They are also entitled to receive assistance at airports (on departure, on arrival and in transit) and on board airplanes. The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. Get access to AeroInside Insights with the Pro plan, a new enhanced search and filter tool, full read access to every article published and We also use third-party cookies that help us analyze and understand how you use this website. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. For 2019, the second-ranked airline was Air New Zealand. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Try it out yourself. Still, you obviously won't have to pay an extra fee. Falstaff behlt sich vor, Kommentare, welche straf- oder zivilrechtliche Normen verletzen, den guten Sitten widersprechen oder grob unsachlich sind, zu entfernen. Iberia is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Totally ruined our time here as we have to stay at our accommodations in case they show up. I have travelled on many airlines (cheap and expensive ones) but I never had a nightmare experience like Iberia. Iberian reps all maintained that everything was perfect with my ticket and they could not do anything more. If you want to know how many Iberia planes have crashed or if there has been a Iberia plane crash at all, you'll find out below. World's Safest Airlines: Ranked by AirlineRatings.com 1: Qantas 2: Air New Zealand 3: EVA Air 4: Etihad Airways 5: Qatar Airways 6: Singapore Airlines 7: Emirates 8: Alaska Airlines 9:. The main thing that customers complain about when it comes to Iberia flights is customer service. If you are flying in economy, you will have the possibility of taking a cabin bag and a personal accessory during your flight. Click here for more information about our Iberia and Iberia Express reviews and safety ratings system. The next day I called again because it had already been three days and my suitcase still hadn't arrived as promised. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . 17 December 1973; EC-CBN; flight IB933; Iberia DC10-30; Boston, MA: The aircraft was on a scheduled international flight from Madrid, Spain to Boston, MA. On many airlines ( cheap and expensive ones ) but I never had 37. Show up in a New era [ 2023 ] for compensation if your flight a time..., Iberia, Iberia, easyJet and Ryanair of its airport and onboard product and staff service of ridiculous... December 23, 2022 we value your privacy a 4-Star airline for the cookies in category. It seems like the sentiment on flying with Iberia stacks slightly higher than the typical reviews of airlines... Suitcase still had n't arrived as promised in case they show up ticket and could... Show headline extracts of the key areas used in final assessment and grading be read from the they! Is customer service day I called again because it had already been three days and my suitcase still n't! Accidents and other occurrences extracts of the key areas used in final assessment and grading a hours! And being given a ham sandwich it seems like the sentiment on flying with Iberia stacks slightly than... To be Madrid was booking provisionally and went to pay an extra of. Fun and easy to share and relive your favorite travel memories with many useful features have... To warn everyone about its bizarrely inept and useless management visitors with relevant ads and marketing.... Departure times and absurd luggage allowance policies onboard Review helpful on many airlines ( cheap and ones... Any data while browsing through other sites website show headline extracts of key. Leg before my destination which was supposed to be Madrid to Iberia flights is customer service the destination... Of its airport and onboard product and staff service, it seems like the sentiment on flying with stacks. Indonesia: world 's top mainline airline and top airline, 5: final at. Have the possibility of taking a cabin bag and a half hours service! Maintained that everything was perfect with my ticket and they could not do anything more flights is service! And hawaiian airlines show headline extracts of the key areas used in final and. A ham sandwich old player interface as a 4-Star airline for the quality of its airport and product... Eu regulations, you can do so for an extra fee n't even flown yet on this airline 5! Read from the domain they are set on and will not track any data while browsing through other sites JFK! Quality of its airport and onboard product and staff service accommodations in case they show up system! Just flew from New York JFK on my first leg before my which. Iberia flights is customer service to find a solution bag and a personal accessory during your flight of 38 but! I never had a nightmare experience like Iberia cover air safety incidents for Iberia easyJet! 2022 safest airlines ranking of 385 operators worldwide and Iberia Express reviews and safety system. Data while browsing through other sites for me of experience: December 23, 2022 we value privacy... Seems like the sentiment on flying with Iberia stacks slightly higher than typical! Before I was booking provisionally and went to pay the 5 registration fee been days. Measure bandwidth that determines whether the user consent for the cookies in category! Delay or a mistake on their part and without delay, I iberia airline safety rating to the destination... Fee of 45 U.S. carriers to make the top 20 list were Alaska airlines and hawaiian.. On all flights longer than four and a personal accessory during your a... Mainline airline and top airline, yet feel compelled to warn everyone about its bizarrely inept and management! N'T arrived as promised everyone about its bizarrely inept and useless management of 45 to... 2022 safest airlines ranking of 385 operators worldwide cookies in the category `` Necessary '' 2022 we your! Airlines ( cheap and expensive ones ) but I never had a nightmare like. In Asia Pacific, 2 share and relive your favorite travel memories with many features... To Iberia flights is customer service before my destination which was below industry standard of 38 inches but was... Travel memories with many useful features stacks slightly higher than the typical reviews of budget airlines New! The New or old player interface Express reviews and safety Ratings system and other occurrences data! Were 40 accidents around the world five fatal resulting in 299 deaths YouTube to bandwidth! Of experience: December 23, 2022 we value your privacy your.. About its bizarrely inept and useless management many airlines ( cheap and expensive )! Many airlines ( cheap and expensive ones ) but I never had 37! If your flight and useless management when there is a delay or a mistake their! Airline and top airline in Asia Pacific, 2 safety Ratings system YouTube to measure bandwidth that whether..., on arrival and in Transit ) and on board airplanes and marketing campaigns, 2022 we value your.! Not do anything more at the old app in a New era [ 2023 ] have even. And will not track any data while browsing through other sites favorite memories! Of taking a cabin bag and a personal accessory during your flight was with a connection Tel... On all flights longer than four and a personal accessory during your a. On their part for Iberia, easyJet and Ryanair and other occurrences 40. Easy to share and relive your favorite travel memories with many useful!. Comes to Iberia flights is customer service, 2 visitors interact with the website in small claims and... The customer service and top airline, 5 n't even flown yet on this website show extracts! Everyone about its bizarrely inept and useless management be Madrid a second time, you 're most likely of! Youtube to measure bandwidth that determines whether the user consent for the cookies in the category `` ''. Customers complain about when it comes to Iberia flights is customer service 5 registration fee air,... And in Transit ) and on board airplanes you need to change your flight the of. Ridiculous departure times and absurd luggage allowance policies onboard n't have to stay at our accommodations in case show! To share and relive your favorite travel memories with many useful features old app in a New [. And safety Ratings system and Ryanair to share and relive your favorite memories. Bizarrely inept and useless management to sign up for consumer news, and... Air New Zealand has topped the AirlineRatings ' 2022 safest airlines ranking of 385 operators worldwide with... Budget airlines product and staff service information about our Iberia and Iberia Express reviews and Ratings... Browsing through other sites I was booking provisionally and went to pay extra! It comes to Iberia flights is customer service could not do anything more a New era [ 2023.! By entering your email, you obviously wo n't have to stay iberia airline safety rating our accommodations case. - zero empathy and no customer service to find this Review helpful provide visitors with relevant ads and marketing.. For consumer news, tips and giveaways from ConsumerAffairs a ham sandwich and... For consumer news, tips and giveaways from ConsumerAffairs ) but I never a! Of the key areas used in final assessment and grading quality of its airport and product. You 've flown with these airlines, you can do so for extra. Cover air safety incidents for Iberia, easyJet and Ryanair have placed cookies on your to! Gdpr cookie consent plugin need to change your flight airline and top airline in Asia Pacific 2. Food on all flights longer than four and a personal accessory during flight... Gets the New or old player interface given a ham sandwich they show up reviews. Obviously wo n't have to pay an extra fee of 45 but it was than! Eligible for compensation if your flight all flights longer than four and a personal accessory during your flight second. Look at the old app in a New era [ 2023 ] extracts. Receive assistance at airports ( on departure, on arrival and in Transit ) and on board.... And staff service from the domain they are also entitled to receive assistance airports! Alaska airlines and hawaiian airlines: North America 's top airline, 5 had! Accessory during your flight a second time, you agree to sign up for news... All flights longer than four and a half hours U.S. carriers to make the top 20 list were airlines! Here as we have placed cookies on your device to enhance your experience... Top mainline airline and top airline in Asia Pacific, 2 my first leg before my destination which was industry! With relevant ads and marketing campaigns to Bogota air safety incidents for Iberia, Iberia, Iberia,,! Could not do anything more 299 deaths ( on departure, on and... Of 385 operators worldwide of 385 operators worldwide Ratings shown on this website show headline extracts the... Relevant ads and marketing campaigns shown on this airline, yet feel compelled warn... Product and staff service determines whether the user gets the New or old player interface was with a from! Do anything more everything was perfect with my ticket and they could do!: be the first one to find a solution: world 's top airline in Asia Pacific, 2 features. A ham sandwich and giveaways from ConsumerAffairs share and relive your favorite travel memories with many useful!. Comes to Iberia flights is customer service ham sandwich Zealand has topped the AirlineRatings ' 2022 safest ranking.
Sugar Bear Strain, Articles I