Select the game that you transferred ticket (s) for. However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. Set your price or use our recommended price and tap List tickets. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Accepting Your Tickets Step 1 Can I Sell My Unused Universal Studios Ticket? This clause does not affect the terms of any clauses specifically providing for a right of refund. 1. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Ticketing Website App Something else. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. We'll let you know if you qualify when you submit your request. A: Ticketmaster should have refunded your tickets swiftly. 1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. Select the order you want to exchange under My Tickets Section. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. Exchange Your Tickets Know before you exchange: Subscribers can exchange tickets with no fee beginning April 19 at 10am. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. Ticketmaster is a leading ticketing platform for live events or concerts. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. American tickets have a 13-digit number that begins with '001'. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. Being such a popular ticketing platform, It also provides options for exchanging and upgrading tickets for events. Secondly, Universal is more than happy to work with guests to improve their park experience. the event organiser, the event venue or other primary ticket agents). This contract ends immediately after completion of the event to which the order relates. If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. You can begin the process by clicking the Sell button located in the upper right corner of the homepage. If a buyer opts to cancel their order, they will be refunded. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). Step 2 Select YES when asked if you want to reclaim your ticket (s). Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Open the SeatGeek app. If an error results in an incorrectly confirmed order, we will inform you as soon as possible and give you the option of confirming your order with the correct detail or cancelling your order (in which case you will receive a full refund). Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. In this situation, you may be able to modify your ticket date as long as the new reservation is within the stated usage period. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. 11.5 For the purposes of this Ticket Exchange Policy, a ". 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). Please note that we cannot downgrade tickets or exchange your tickets between dates. Ticketmaster's Face Value Ticket Exchange. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. Transfer your tickets with Ticket Transfer. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. How do I access and manage my game tickets for 2021 season? Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. If a buyer does not opt to cancel their order, then the transaction will proceed as normal (and you (seller) will not be able to cancel your original Primary Tickets order in such circumstances). Get stock market quotes, personal finance advice, company news and more. With undated multi-day passes, they . and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. Can I Change Universal Tickets Bought Through a Third-Party Seller? 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. What is a CluedUpp event? 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? Yes. Finding a ticket is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue. 392260 Views Oct 21, 2022 Article. Yes, and it takes just a few seconds to create one. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. You will enter your community username and new password and done! Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. 4. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. I don't think it's ask him too much Read full review of Ticketmaster Helpful? For some deliveries, a signature may be required. You'll get your money back and another fan gets to go to the show. If you want to change the date, you're usually going to have to buy brand new tickets for the c As long as your tickets have not been sold, you can remove your Exchange listing at any time. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. Yes, Ticketmaster makes it easy to manage your Exchange listing. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. If you can't exchange your tickets, you may be able to sell them. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. Help us improve this article with your feedback. Ticketmaster offers the unique concept of Fan Guarantee. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . Check ticket status. (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. 1.8 Nothing in this Ticket Exchange Policy or our. Select the ticket group you'd like to sell. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. I have Hamilton tickets for September that were origanally for April 2020. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. In particular, the following are unable to be listed for sale on the Ticket Exchange: (a) Primary Tickets being fulfilled by way of Collection from Box Office; (b) Primary Tickets purchased from Ticketmaster distribution points other than ticketmaster.co.uk (e.g. Please note, some complaints can take as much as 28 days to resolve. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. In particular, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to the buyer under any circumstances whatsoever. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. How to remove your listing: Manage your listing (s) through your Listings page. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. This is usually available for events that have not yet occurred and are sold out. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. Tickets can be managed after the 2022 NFL schedule is announced in . (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. Please see our Fan Guarantee for exceptions. You can consult all applicable terms and conditions here. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. A per ticket exchange fee may apply. Re: Possible to change ticket dates at Universal and Disney? 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. When this happens you'll see "resale not available" next to your tickets. We inform the venue that the tickets have been sold to you so there will be . Remember, the receiver's email address must be different to the sender's email address. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. Depending on the ticket type, you will have a set period of time to utilize the rest of the days. However, the exchange process varies depending on the event and the seller. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. Hit 'Sell'. Please note, once the legally binding contract is formed, you are giving up your rights to the Resale Ticket and are legally bound to supply the Resale to the relevant buyer. Purchasing Tickets. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). 11.6 To claim a refund under clause, 11.2, 11.3, 11.4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity to purchase tickets directly from one another at face value, is no longer available. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. We'll let you know if you qualify when you submit your request. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. Hit 'Sell'. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. The Ticketmaster Fan Guarantee is: Guaranteed 100% official tickets. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. If you wish to upgrade a ticket, this can be done subject to availability. These are generally in extraordinary circumstances, particularly in the case of a death in the family. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. 1999-2023 Ticketmaster. Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. Gift cards cannot be used to make payments for Resale Tickets. New support ticket . As our Sales Terms and Conditions state, all sales are final. This will be the same price you paid, or less if you wish. Yes, Ticketmaster allow to change the seats near to an event if better seats are available and you want to change your seat. Furthermore, Ticketmaster allow to change ticket dates at Universal and Disney omissions of third parties using the type... To confirm the order relates networkbuildz aims to help people to connect, communicate and collaborate in secure better... Anyone knows your user name and/or password, you may be required have purchased tickets on....: manage your exchange listing it also provides options for exchanging and upgrading tickets for September were! Is can you exchange ticketmaster tickets for another date depending on the pass booking to understand what aspects of your trip are non-refundable or subject to.! Fee beginning April 19 at 10am, Universal is more than happy to work with guests to improve park! 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