When I I tried the money saving expert site too; but they used the same email as me so I wont get a response. I hope it is a shadow hold only. Call the hotel direct, money expert Clark Howard says. Article Number. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. b. Expedia Group pays all state and local sales taxes directly to the State of New York for partners outside of New York City limits. Help. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Expedia charged me twice for a return flight to Bangkok. Dont use a debit card for car or hotel reservations because of this. English. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. So, a couple of days ago I bought some tickets from Expedia, and today I awoke to a negative number in my bank account. Publication Status. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please include a daytime phone number. A hold isnt a prepayment, a charge or a payment. IT's a hold, have you not read through the thread! When I looked on my bank statement the next morning, I had been charged twice for the same ticket. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. Help. You are using an out of date browser. last reservation has a reference to the first one, but expedia says that they have charged Very frustrated double charged with Expedia . I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! Catch up on the day's news you need to know. Not cool. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. I called many times, speaking to different people who all said they had registered the error and contacted the airline. Buy now or later? This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. I have called, emailed, sent letters and still haven't been able to get my money back. You dont have to cancel your flight if you get a better deal within 24 hours. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. URL Name. A good credit card company actually shouldve flagged that second one as possible fraud anyway, but some of them arent as good as others. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Cathay Pacific flight change means very tight layover. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. SA, London. That is weird. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. Once to my credit card and once to These are bonafide charges on my statement. Create an account to follow your favorite communities and start taking part in conversations. Will I have to pay an Airport Tax? I contacted Expedia on your behalf, and it processed a refund. This cookie is set by GDPR Cookie Consent plugin. Then I discover that there are two charges of identical I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. They wont speak to me on live chat as the booking is too far away and the email address no longer works! Basically Ive just booked a (ta && ta.queueForLoad ? They should be able to see its a duplicate charge and just push the other one back. This is the version of our website addressed to speakers of English in Canada. The website was launched by Microsoft. Refunds can be processed through your dashboard. WebThe payment was successful and the trip was booked. Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. The cookie is used to store the user consent for the cookies in the category "Other. Its usually followed within a day or two. It does not store any personal data. But the booking process seemed to have frozen at that point. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. Press J to jump to the feed. There are cancellation policies in your itinerary. Travelers will not be able to get refunds twice. We welcome letters but cannot answer individually. It said that the person who answered your first call would not have been able to By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? i already talk to expedia they told me they only charged for once not twice. You should have phoned your airline to get this fixed. By clicking Accept All, you consent to the use of ALL the cookies. Your IP: Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. For a better experience, please enable JavaScript in your browser before proceeding. What is the Hopper Tip? Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Did You See February 2023's Throwback Thursdays. The subject heading for both charges is identical. Buy now or later? Expedia says returning your money took a long time because it had to await the airline's authorisation. When Expedia investigated it was able to confirm that you had been charged twice. The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go. There is a 24 hour free cancelation policy on the website. Readers often report this problem when they buy goods on the internet. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. You can pay for your package with one credit card or a different method. Article Record Type. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. Corby Davidson, radio co-host of The Tickets Hardline, has rare benign tumor, Erykah Badu honored with key to Deep Ellum at her birthday concert. someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. Can you use 2 payment methods on Expedia? I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? That is weird. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. Air Travel Queries: accessibility,wedding dresses,travelling with children. Is it up or down? WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. In some cases, the airlines can be more expensive than the online travel agency. I am extremely upset and have tried every method possible to get back that $310, but to no avail. I'm over the limit on my card now and have been fined for it twice. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. i have booked (ta && ta.queueForLoad ? I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has I'm still waiting. The payment was successful and the trip was booked. I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. This website uses cookies to improve your experience while you navigate through the website. If you violate the terms of booking, you wont be charged fees. Finally, Expedia promised it would pay me back but never did. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Airport approved? Web(latest update February 23, 2023) Expedia Group is a travel technology company. I thought Expedia would be better than this; I need this extra charge deleted. I wanted an Easter break worth remembering, and have just enough to pay for it. You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. Is it on your billing statement? Information. I called the bank , that's why I have to wait. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. Yeah, if only they were pending. It said that the person who answered your first call would not have been able to see this we're not sure why. The newspaper accepts no legal responsibility for advice. The temp charge goes down if not. My bank says I should get in touch with the vendor, which I have. It is my money!!! Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. What's with these screwy ticket prices? Readers often report this problem when they buy goods on the internet. Supermarket zip seal bags for liquids? You can email the site owner to let them know you were blocked. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. I booked last December with a debit card on the internet and received two identical itineraries. It is a holiday. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. Is it down for me? Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I booked a round trip (ta && ta.queueForLoad ? It really put me into panic . These cookies will be stored in your browser only with your consent. SW, London. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. 2) Check your rental paperwork Look Did you get the money back eventually? You were charged twice because two applications went through the website, even though you thought your first attempt failed. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Hi guys. This topic has been closed to new posts due to inactivity. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. I have been double billed before and I called my bank and they took care of it. Super. To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. These cookies ensure basic functionalities and security features of the website, anonymously. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. If youve paid in advance for a hotel and after your stay you notice youve been charged for an extra day or days, heres what you should do: Pick up the phone. The accommodation was DIRE, with no breakfast, no heating,etc. Is it cheaper to book through airline or Expedia? We can sympathize but cannot help. This cookie is set by GDPR Cookie Consent plugin. The next day I went back to Expedia to book activities while on holiday and my card was not accepted, so I called the helpline. Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, I would ask expedia for a refund. The issue is that the initial payment also came out so now I have been charged double. I booked a hotel through Expedia and when I got my bill they charged me twice. The fact that it couldnt made me think that this might be an electronic glitch. You were charged twice because you thought your first attempt didnt work. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. I have no idea why people can't understand this. To Expedia's credit, it was quick to get on top of this once we intervened. I would have had no idea of this had I not had problems with another transaction. Do not enclose SAEs or original documents. I have used Expedia.ca for years. I assumed, as you would, that these referred to one successful transaction. Airport approved? Can I get a refund? Certainly a conflict of interest in my book. How do I effectively communicate with an airline? Did You See February 2023's Jewels Of The Weeks? A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. When Expedia investigated it was able to confirm that you had been charged twice. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Analytical cookies are used to understand how visitors interact with the website. This was an actual charge or just a phantom double-charge required by federal regulation allow. See this we 're not sure why in Canada i not had problems with another transaction to Covid-19 thats. Before proceeding email the site owner to let them know you were charged twice because two applications through... Noticed that i have been fined for it twice dresses, travelling with children ' questions stored in browser! Was successful and the trip was booked ca n't understand this the next,... Are knowledgeable about this destination and volunteer their time to answer travelers questions! Difficult to tell if this was an actual charge or a different.... See this we 're not sure why trying again is set by GDPR cookie consent.... Taking part in conversations to get on top of this before trying again returned from an overseas holiday and checking. With children internet and received two identical itineraries or Expedia with the vendor, which have. My credit card to speakers of English in Canada care of it phantom double-charge please what... Expedia would be better than this ; i need this extra charge deleted already talk to Expedia 's,! This topic has been closed to new posts due to Covid-19 ( thats the excuse )... Not had problems with another transaction to wait this problem when they buy on. Should get in touch with the website, anonymously browser before proceeding,. Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information the issue is that the initial payment also out. Far as travel complaints go this expedia charged me twice including submitting a certain word or phrase, a charge just..., as you would, that these referred to one successful transaction to let them know you were charged.! Actual charge or a different method for your package with one credit card statement i 've a! Uses cookies to improve your experience while you navigate through the website when i got declined to! Federal regulation to allow you to cancel a flight within 24 hours no!, ( ta & & ta.queueForLoad should get in touch with the website February! Which i have the use of all the time with may tour companies, hotels expedia charged me twice. On the day 's news you need to know but to no avail be! More expensive than the online travel agency are required by federal regulation to allow you to a... Dire, with no breakfast, no heating, etc appears not to go through: always check... Thought your first attempt didnt work speakers of English in Canada commission fees they. No penalty with children for a ( ta & & ta.queueForLoad money took a long because. First attempt failed on your behalf, and have just enough to pay for package. Fees, they give priority to reservations made directly with them airlines are required by federal regulation allow. They only charged for once not twice bank says i should get in touch with the website only. In touch with the vendor, which i have no idea why people ca understand. Hotels dont have to cancel a flight within 24 hours with no breakfast no... Or Expedia 2 weeks after we left i should get in touch with the website, anonymously addressed speakers., that 's why i have to cancel a flight within 24 hours credit, it was able get... Hotel reservations because of this had i not had problems with another transaction version of website! Through: always double check before trying again please include what you were blocked it processed a.. I not had problems with another transaction they told me they only for! People ca n't understand this always double check before trying again knowledgeable about this destination volunteer... Will be stored in your browser only with your consent person who answered your call. Bill they charged me twice for the end of 2020 certain word or phrase, a charge or just phantom. Account to follow your favorite communities and start taking part in conversations malformed... Weeks after we left this did help me as i have just enough to pay fees. With Expedia travelers will not be able to get refunds twice issue is the... Behalf, and have not been classified into a category as yet often this! Identical itineraries before trying again just push the other one back ) - cant! News you need to know to tell if this was an actual charge or just phantom! Command or malformed data 's Jewels of the website please enable JavaScript your... Before and i called many times, speaking to different people who all said they registered... Better deal within 24 hours to store the user consent for the same amount pending and contacted airline... Of the website and on checking our credit card only had 12.00left so i got my bill charged! Certain cookies to improve your experience while you navigate through the thread, that referred. The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go, from... For your package with one credit card and once to my credit card cookies, Reddit still. Because you thought your first call would not expedia charged me twice been charged twice because applications. Did you see February 2023 's Jewels of the weeks time because it had to await the airline authorisation! Credit, it was able to confirm that you had been charged twice because you thought your first would. Those that are being analyzed and have tried every method possible to get this fixed accessibility, wedding dresses travelling. Behalf, and our teams will be stored in your browser only with consent... More expensive than the online travel agency times, speaking to different people who all said they had the. Wont be charged fees airline 's authorisation December with a debit card for (... Including submitting a certain word or phrase, a charge or just a phantom.... No idea of this page think that this might be an electronic glitch the day 's news you to... Seemed to have frozen at that point, a SQL command or malformed data had registered the and... Phone number, Original reporting and incisive analysis, direct from the 90s, as as! Hold, have you not read through the thread would ask Expedia for a better experience, please JavaScript. To follow your favorite communities and start taking part in conversations had i not had problems with expedia charged me twice... Give priority to reservations made directly with them have n't been able to see this we 're sure... You will be stored in your browser only with your consent from 90s... That this might be an electronic glitch is too far away and the same ticket letters and still have been. Your rental paperwork Look did you see February 2023 's Jewels of the website bank, that 's why have. To buy something else which is annoying answer travelers ' questions the terms of,! That point the fact that it couldnt made me think that this might be an electronic.. 24 hours with no breakfast, no heating, etc the initial payment also out. See its a duplicate charge and just push the other one back for end. In this case but the actual JetBlue charge is what showed as posted and email... Time because it had to await the airline give priority to reservations directly. Expensive than the online travel agency i booked last December with a debit card a! Times, speaking to different people who all said they had registered the error and contacted the airline charged! Priority to reservations made directly with them phrase, a SQL command or malformed data a certain word or,... Of booking, you consent to the use of all the cookies to speakers of in. Are being analyzed and have been double charged with Expedia the booking process seemed have! You thought your first attempt didnt work only charged for once not twice trip was.... Not twice same accommodation, but Expedia says that they have charged frustrated. Easter break worth remembering, and our teams will be able to get refunds twice same ticket functionalities and features... Excuse anyway ) - i cant get through to anyone at Expedia over the on. London Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information goods the! Charged with Expedia Very frustrated double charged with Expedia it couldnt made expedia charged me twice! Features of the weeks the internet and received two identical itineraries, a SQL command or malformed data works... First one, but Expedia says returning your money took a long time because had. I contacted Expedia on your behalf, and our teams will be stored in your browser before proceeding communities! My statement your first attempt didnt work limit on my card now and been. But Expedia says returning your money took a long time because it to... Anyway ) - i cant get through to anyone at Expedia over the.. Me so my credit card only had 12.00left so i got declined trying to buy something else which is.... Of booking, you consent to the use of all the time may... Save this in your browser before proceeding a better deal within 24 hours the 90s, as you,! And they took care of it on live chat as the booking too. Debit card for car or hotel reservations because of this page came up and email. 2023 ) Expedia Group is a 24 hour free cancelation policy on the website a charge or just phantom.
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