Check the WiFi connection on your phone, smart television, and other devices. This will help prevent any issues caused by being too far away for a good connection. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. Could Gosund just be down?? Lets dive in! A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. ). If nothing else, resetting the device is a bit of a cure-all, although it is slightly more work than the other solutions. The plug has receptacles for lamps, small appliances, and other electronics. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Weak Wi-Fi signal strength can also cause connectivity issues. You can now explore the app features and control your device from miles away. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. Bulky plugs are also tougher to squeeze behind furniture. If you want, you can set schedules for your device to turn on or off at any given time. Turn off low-power or power-saving mode on your phone during the setup process. And for your router, check your user guide for detailed instructions on how to reset it. Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. This ensures you dont need to unplug the device to scan the code. Then go to Google Play Store or App Store and reinstall the app. Your device will work either under gosund or tuya. See how to do this below. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. How Do I Get My Gosund Smart Plug Back Online? Second, plug in a lamp or other small appliance to see if it gets power. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. The brain behind Amazon's voice powered devices like Echo, FireTV etc. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. I just got mine in the mail and finished installing it and it wouldn't connect. Restore Alexa to its default factory settings if it is unresponsive. This starts within your own home. If all else fails, you can reset the smart plug to factory settings. It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. Turn the bulb off for 2 seconds, then on for 2 seconds. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. You can also schedule a lamp or two to cut on at night while youre on vacation, giving the illusion someone is home. You can put it anywhere even in a conspicuous place and it will keep a low profile. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. 2.Launch the app and register a new account(or login if you're already registered); Upgrade your home and devices with the Beantech Smart Plug. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. For example, you may want to turn on several lamps in one room. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. This skill may share device information with Amazon. And this usually happens if your device is positioned too far from the Wi-Fi router. Bad data can stay within an app sometimes even if you update it, and that can hinder its performance. Be sure to update the information in the Gosund app. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. How to Fix Alexa 1. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. The above steps should resolve the connection issues with your Gosund Smart Plug. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. On the next screen, select Add Manually and tap Socket (Wi-Fi). To connect your smart plug to Alexa, you must set it up in the Gosund app first. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. You cant expect the unit to perform when there is no power going into the unit. You can regularly find it for under $10, and if you buy a 4-pack you can get them for even less. Press question mark to learn the rest of the keyboard shortcuts. Gosund Mini Smart Plug Gosund smart plug adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PCBA, can provide fire Prevention, over load protection to protect you and your family. *Alexa,set bedroom light to green. The app will display Device Successfully Added once the configuration is complete. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. Happened about a month ago too. When complete, Alexa App will display a confirmation note . Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. Alexa devices run on your home WiFi network. Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. Then, add the Gosund skill to your Alexa app. You can also factory reset the device if the soft reset doesnt work for you. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. You can also reset the smart plug by holding the power button for 10 seconds. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. If you forget your login user name or password, visit the Gosund website. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. If issues persist, contact Gosunds for customer support. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Oddly, my SMart Life plugs work fine though. Note: Set up Gosund before setting up Alexa/Google Home. The software version of your device and the app should be up to date. Thanks! Unplug your Alexa device for up to one minute to power cycle it and give it a soft reset. I didnt even have to download the Tuya app. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. Online Tech Tips is part of the AK Internet Consulting publishing family. I have never had an issue with device linking after switching away from the Alexa App. It can't do its function if its setup has failed or the plugged-in device is turned off. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. Changes in your router settings where your device is connected such as password or Wi-Fi name. Here's a step by step guide: This should help with the connection between the Alexa skills and the smart plug. 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